Frequently asked questions
Answers to what our customers ask most about booking, cancellation, payment and RUT.
Booking
How do I book?
Choose a service and enter the size and postcode to see the price instantly. Then pick a free time and fill in your details. You get a confirmation by email.
Do I need to be home while you clean?
No. You can leave a key or door code in the booking and we lock up after ourselves.
Do you bring cleaning supplies?
Yes, we bring all the supplies and equipment needed.
Changes and cancellation
Can I change or cancel?
Yes, free of charge up to 24 hours before the start, using the link in your confirmation email.
Payment and RUT
How do I pay?
You receive an invoice by email after the cleaning, payable within 30 days.
How does the RUT deduction work?
As a private customer you only pay half the labour cost. We deduct RUT on the invoice and claim the rest from the Swedish Tax Agency. Enter your personal identity number when you book.
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